Privacy statement

This privacy statement describes how Maritime Tours AS collects and processes personal information. Maritime Tours AS processes personal information about you when you visit our websites, use our services, or otherwise get in touch with us.

Maritime Tours AS processes personal data in accordance with the law and regulations in force at any given time, and in accordance with any decisions made by public authorities.

By ordering and using our services, you agree that Maritime Tours AS processes personal data in accordance with this privacy statement and to the applicable framework at all times.

We are concerned that you should feel confident that your personal data is processed in a responsible manner. This privacy statement tells you how we collect personal information and what we use it for. It also contains information about how we secure the personal information, who we share it with and your rights.

Contact

If you have any questions or comments about this statement or how we process personal information, please contact us at office@maritimetours.no, or send a letter to Maritime Tours AS, Postboks 2011, 5817, Bergen, Norway.

1. What is personal information?

A personal information is any information that can be linked to an individual, directly or indirectly, including name, postal address, e-mail address, IP address and telephone number etc.

2. The purpose of storing personal information

Maritime Tours AS offers transport and event services. In order to provide these services to customers, we need to collect relevant personal information. It is voluntary to provide this personal information, but necessary to maintain a customer relationship. Maritime Tours AS expects that every customer has obtained consent from their employees to be registered in our systems.

3. Who is responsible for treatment?

Lerøen Datapartner AS (Fantoftvegen 38, 5072 Bergen), by the general manager, is responsible for the processing of the personal data we process in connection with the use of our websites and services.

Information collected in connection with contact with customers via the website and operation of the website is stored on separate servers operated by Lerøen Datapartner AS. Only Maritime Tours AS has access to the information collected.

4. The legal basis for the treatment

We have a basis for processing personal data in accordance with the Personal Data Act § 8 ​​and the EU Privacy Directive 95/46 / EC Article 7, both because the processing of personal data is necessary to carry out orders (Personal Data Act § 8 ​​a)) and the Privacy Directive Article 7 b)).

It is voluntary for those who visit the website to provide personal information in connection with services such as receiving newsletters, booking trips and sending inquiries. The basis for treatment in these cases is consent from or agreement with you, unless otherwise specified.

5. Personal information processed by Maritime Tours AS

Online Statistics

Maritime Tours AS samler inn avidentifiserte opplysninger om besøkende på www.maritimetours.no. Vi bruker vanlige Internett-teknologier, blant annet Google Analytics for å samle informasjon om brukerne slik at vi til enhver tid kan tilrettelegge for best mulig funksjonalitet og videreutvikle informasjonstilbudet på nettsiden. Denne informasjonen hentes fra datamaskinens nettleser og kan omfatte IP-adresse, operativsystem, nettleserprogramvare og skjermoppløsning. Flere eksempler på hva statistikken gir svar på, er hvor mange som besøker ulike sider, hvor lenge besøket varer og hvilke nettsteder brukerne kommer fra.

Cookies

"Cookies" are small cookies (text files) that the website asks your browser to store on your computer or mobile device. This allows the website to remember your actions or preferences over time. www.maritimetours.no uses the following cookies:

  • Statistics and information on how visitors use our websites. We aggregate information and create reports that help us improve the experience. The tools use first-party cookies only to collect data. These cookies, and the data collected, are anonymous and cannot be used to identify you as an individual.

  • We use cookies to track users when they navigate back and forth between the various subpages of our website, so that we can improve our pages. In addition, cookies are used to store items in the shopping cart when shopping in our online store.

Most browsers automatically accept cookies. You can always choose not to accept a cookie by changing your computer's settings to reject a "cookie" or to accept a "cookie", but this may limit the range of features available. The setting is to be understood as consent if it is such that the user expresses acceptance of the use of cookies. This also applies if the browser is preset for acceptance.

If you do not want Maritime Tours AS to collect anonymous data from you, you can unsubscribe from this collection at Google Analytics or by changing the security settings of your computer. Read more about booking against Google Analytics registration.

Maritime Tours AS collects and processes the following data about our users when submitting an inquiry:

A) Company: To group users under the company.

B) Contact: To group users under the company.

C) E-mail address: To enable electronic communication with customers.
We also send out newsletters about our services from time to time in addition to information we believe our customers need.

D) Phone number: For contact with customer.

When ordering through our booking system operated by the company Screentek AS, the following information is stored about you:

  • Name
  • Email
  • Phone number
  • Date of birth / age
  • Card data

The information is stored to give us the opportunity to provide you as a customer with the best possible service. By stating your name when ordering, it will be easy for the administration and crew with us to find your order.

We send you booking confirmation and relevant tour information by email, and do not use your email address for marketing without your consent. Your telephone number is useful to us when we need quick contact with you regarding your order.

In some cases, the full name and date of birth / age of our travelers is a statutory safety requirement: Regulations on counting and registration of occupants on passenger ships §6. Registration. Birth data or age can also be used in our booking system to be able to give you the right prices.

We may also process information that is registered in connection with the order, such as destinations, requests for special meals or special information from you about your state of health or other within the framework of the customer relationship.

You provide personal information from yourself in connection with booking a trip, by phone or by visiting one of our outlets.

When completing a card payment, you will be transferred to our provider of digital payment solution, Stripe. Your card data is stored securely here and can only be used by our employees when refunding money when canceling a trip. In such cases, however, we do not have access to complete information about your card.

5. How do we secure the information?

Maritime Tours AS has established rules and routines for the protection of personal data and privacy. If we collect or disseminate sensitive personal information, we use reputable methods to protect the information.

If we disclose your personal information to a third party, we will ensure that there are arrangements and agreements that secure the information and prevent the third party from using the personal information for purposes other than those agreed.

We will use all reasonable precautions to ensure that our employees, and third parties who have access to information about you, have adequate information to ensure that they only process this information in accordance with this statement and our obligations under privacy laws.

6. Deletion of personal data

Maritime Tours AS has established rules and routines for deleting personal information in accordance with current privacy legislation. Information is deleted no later than one year after the user is no longer considered an active user of our website and our services. Personal information related to invoicing is stored in isolation and must be secured for 10 years in accordance with the Accounting Act.

7. Who do we share information with?

Unless you have given special consent to the disclosure of personal information, your personal information will only be disclosed to others where this is necessary to fulfill our assignment obligation.

We also share personal information with our subcontractors, possibly also with public authorities if there is a statutory disclosure obligation.

Unless you are informed of something else, the personal information that Maritime Tours AS processes is stored on servers located in Norway and / or within the EU / EEA area.

8. Your rights

If Maritime Tours AS processes personal information about you, you have the right to access your own information. If the personal information is incorrect, incomplete or it is not possible to process it, you can also ask Maritime Tours AS to correct the information. See contact information initially in the statement.

We do not process and store information about you for longer than necessary for the intended purpose or for what is required under agreements entered into and not beyond the scope of the law. We delete personal information when a user notifies that he / she no longer wishes to use the service. For example, your email address used to send out newsletters will be deleted when you cancel your subscription.

Contact information for changing and deleting personal information can be found at the top of this document under contact information.

9. Enforcement of this Privacy Statement

Maritime Tours AS may use the information we collect about you when we have reason to believe that it is necessary to identify, contact, or take legal action against persons or companies that may harm you, us, or others. We may also disclose your information when we believe the law requires it, and as part of payment collection where there are objective reasons.

10. Consent, choice of law and venue

This Privacy Statement applies to all users of www.maritimetours.no. We require users to agree to abide by the statement as part of our relationship.

By using our website, you accept that your personal information may be processed in accordance with this Privacy Statement, including transferred to data processors as described in the statement.

Maritime Tours AS is subject to Norwegian law. You agree that any disputes shall be dealt with by a court in Norway in accordance with the laws of Norway, unless otherwise provided by preceptory local law.

11. Changes to the Declaration

Maritime Tours AS reserves the right to change or update the Privacy Statement. All changes are valid from the time they are posted, and will include information collected from that date as well as existing information stored by Maritime Tours AS.

Last updated: 15.01.2021.